1. When is payday?
Payday is every Friday. Your pay will reflect the hours worked and approved for the previous week.
2. How do I submit my timesheet?
Timesheets must be submitted through Anders Connect by Monday at 5:00 PM CST. Ensure your timecard is accurate and approved by your facility supervisor. Please ensure you have uploaded any corresponding documents.
3. What happens if I miss the timesheet deadline?
Late submissions may delay your paycheck. If you miss the deadline, notify the payroll team immediately so we can assist with processing.
4. How are guaranteed hours handled?
If your contract includes guaranteed hours and you work fewer hours due to facility-related cancellations, please list under the Call-Off task in your timesheet. The call-off policy is listed in your Offer Letter.
5. What should I do if my paycheck is incorrect?
If you notice a discrepancy, contact timecards@andersgroup.org with details. We’ll investigate and resolve the issue promptly.
6. Are holiday hours paid differently?
Yes, holiday pay is based on your contract terms. The recognized Holidays for this assignment can be found in your letter. The Holiday premium rate is paid for hours worked only during the time that is recognized.
7. Can I access my pay stubs online?
Yes. Pay stubs and tax documents are available through ADP. You’ll receive login credentials upon onboarding. If you need help accessing your account, contact payroll support.
8. How is overtime calculated?
Overtime is typically paid at the premium rate listed in your Offer Letter. Please see the “Overtime” language for details on when the premium rate is effective. Overtime (OT) refers to any hours worked in excess of 40 hours in a single workweek, unless otherwise specified by state law or contractual agreement.
9. What deductions are taken from my paycheck?
Standard deductions include federal and state taxes, Social Security, and Medicare. Additional deductions may apply for benefits, housing, or other services.
10. Who do I contact for payroll questions?
For any payroll-related inquiries, please contact: timecards@andersgroup.org / 972.573.6099
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